Privacy: The operator of this service is committed to protecting the privacy of your personally identifiable information. In adopting this privacy policy, our intent is to balance our legitimate business interests in collecting and using personally identifiable information and your reasonable expectations of privacy. Personally identifiable information refers to information that can be used to uniquely identify, contact, or locate a single person or can be used with other sources to uniquely identify a single individual. This service does not collect personally identifiable information about individuals except when individuals intentionally provide such information on a web form or other web-based communication sent to the service. Personally identifiable information sent to service, such as responses to an email survey requesting information on satisfaction with the service, Ask an Expert requests, requests for reprints, and article comments, may be seen and addressed by the service for the purposes of improving the service or meeting the specific needs of a user. We do not collect or maintain social security numbers, driver's license numbers, credit card or other highly personal information. Personally identifiable information, including your email address, will not be sold or otherwise transferred to unaffiliated third parties without a visitor's explicit consent or unless required by law. Our service may collect non-personal information--items such as date & time, a visitor's web browser and version, the pages visited and the referring site--to perform statistical analyses of user trends and interests, and to generate general reports based on this information, ultimately to better serve the users of this resource. This non-personal information is stored in server logs and will not be sold or otherwise transferred unless required by law. Users should also be aware that non-personal information and data may be automatically collected through the use of "cookies" or small text files a site can use to recognize repeat visitors and enhance a user's access to and use of a site. Generally, cookies work by assigning visitors a unique number that has no meaning outside a specific site. Cookies are not programs that go onto a user's system and damage files. Information that the service may collect or store in cookies is used for internal purposes only and is not sold or shared. Access to personal and non-personal information is limited to our internal personnel and your provider's account management personnel. We also employ many security protocols designed to protect data from unauthorized use. This policy is effective August 1, 2010. The Internet is developing rapidly and the service must maintain flexibility in this online arena. We reserve the right to modify this policy in the future, and the changes will be posted as soon as they go into effect. This statement and the policies outlined are not intended to and do not create any contractual or other legal rights in or on behalf of any party. Please address any questions about the service's privacy policy and practices, or use of this web site, to request@questline.com. Or, write to the service at: Questline, 5500 Frantz Rd. Suite 150, Dublin, Ohio 43017